Payment Policy
1. Accepted Payment Methods
- Cash on Delivery (COD): Available across Pakistan for all standard orders.
- Bank Transfer, Debit/Credit Cards & Digital Wallets: Coming soon. When activated, all transactions will be processed through secure, trusted third-party payment gateways.
- Custom / Wholesale Orders: Require full upfront payment. Part payments may be allowed only if mutually agreed in writing.
2. Payment Currency
- All prices and transactions are in Pakistani Rupees (PKR).
3. Payment Timing
- Cash on Delivery: Payment is due in full at the time of delivery.
- Prepaid Orders (Bank Transfer, Card, Wallets): Full payment must be completed before dispatch of goods.
- Custom/Wholesale Orders: Full advance payment is required unless a written agreement allows partial payment.
4. Order Confirmation & Invoices
- A digital invoice is automatically sent to the customer’s email after the order is placed.
- A printed invoice is included inside the package for all shipped orders.
5. Secure Transactions
- When online payments are enabled, all card or wallet transactions will be processed via secure, encrypted third-party gateways to protect customer data.
- PKSALT does not store any credit/debit card details on its own servers.
6. Failed or Disputed Payments
- If an online payment fails, the order will remain on hold until payment is successfully processed.
- In case of a payment dispute or chargeback, PKSALT reserves the right to withhold shipment or cancel the order until the matter is resolved.
7. Changes to Payment Policy
- PKSALT may update or revise this policy at any time. Changes will be posted on this page with the effective date clearly mentioned.
✅ Effective Date: 28th September, 2025